Boot Barn Website Review & Ratings + Boot Barn Coupons
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Boot Barn Website Review & Ratings + Boot Barn Coupons

Boot Barn: Products & Services

Boot Barn is proud to be American and has been honouring America's western heritage and traditions since 1978. Boot Barn carries products for men, ladies and children, and has over 8000 styles of jeans, cowboy hats and boots, belts, jewelry, housewares and much more. Boot Barn offers popular and trusted brands like Wrangler, Justin, Ariat, Dingo, Stetson and many more.

At Boot Barn, shoppers can find:

Boot Barn: Company Background

Boot Barn is an American based business that was founded in 1978 by Ken Meany. Boot Barn has a huge 50,000 square foot wharehouse stocked full of great products that are ready to be shipped for online orders and over 80 brick and mortar retail locations across the United States that shoppers can visit in person. The Boot Barn head office is located in California.

Boot Barn contact information:

  • Address: 15776 Laguna Canyon Road, Irvine, CA 92618-3111
  • Phone: (888) 440-2668 
  • Fax: (949) 453-4406
  • Email: custserv@bootbarn.com
Boot Barn: Customer Feedback & Reviews

Customer reviews for Boot Barn were mixed. Customer raved about Boot Barn's brick and mortar stores, but there was numerous complaints from customers who shopped online. 

Positive customer reviews commented on:

  • Excellent selection
  • Excellent quality products
  • Great brick and mortar retail stores

Negative customer reviews commented on:

  • Very poor online customer service
  • Slow shipping
  • Difficult returns
  • Several customer commented on receiving wrong size

Some customer reviews were:

"Absolutely the worst customer service for online purchases. I emailed them 3 times, and called them to tell them that I needed to change the the size of a pair of boots. I spoke with them a day before they were shipped.
They completely ignored me, went ahead and still sent the wrong size the next day. It took 13 days to get the wrong pair boots, and probably it will take a month if I wanted an exchange..."

"this is the worst place I have ever done business with online. ..."

"I think that Boot Barn should stick to retail and forget about internet sales."

"This store has a lot of selection and good prices. I ordered a pair of boots and needed them quickly, so paid the fastest shipping. They had claimed that it would take up to 6 days for what I paid as UPS 2nd day air. They say their processing may take a few days before shipping. Fortunately, they did not take that long and my order was delivered within 3 days!"

These guys are great. They have the best prices and they definitely have the best selection you could want in western and motorcycle boots. 

Great Selection of boots. I found plenty of western boots and a lot of motorcycle boots too. These are usually hard to find for women.

This store has an excellent selection and competitive prices, but they are relatively slow to ship and their exchange process is very slow. 

Boot Barn: Business Credibility & Trustworthiness

Boot Barn is not accredited with the Better Business Bureau, but they do have a Better Business Bureau page. At the moment, Boot Barn's Better Business Page is being updated so there is no information about the business available. Boot Barn was featured in "Cowboy & Indians December 2012"  Ultimate Holiday Gift Guide edition and at Wrangler NFR in 2011 and 2012.

Boot Barn: Website Popularity & Google Ranking

Boot Barn website popularity:

  • Boot Barn has a worldwide Alexa traffic rating of 71,061 out of 30 million websites.
  • Boot Barn has an American Alexa traffic rating of 14,426 
  • Boot Barn has a Google pagerank of six out of ten.
  • The Boot Barn site receives around 3,771 unique visitors daily, which account for 37,710 daily page views.
  • About 79% of the visitors to the Boot Barn site are American
Boot Barn: Social Media Presence

Boot Barn social media presence:

  • Boot Barn can be followed on Facebook; they have 595,314 likes on Facebook and have 44,628 people talking about them. Boot Barn usually updates their Facebook page daily.
  • Boot Barn can be followed on Twitter; they have 4158 followers on Twitter and have posted 3928 tweets. Boot Barn usually tweets several times a day.
  • Boot Barn offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Boot Barn is on YouTube; they have uploaded 43 videos and have 332 subscribers
  • Boot Barn is on Pinterest; they have pinned 942 items
Boot Barn: Website Security & Safety

Boot Barn uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Boot Barn site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Boot Barn: Pricing & Packages

Boot Barn offers very competitive prices on all their products. In a price comparison of three products, Boot Barn was the same price on one item, was less expensive on one item and was more expensive on one item than their leading online competitor was. 

Master Hatters of Texas Ruidoso 3X Wool Felt Hat

  • Boot Barn $59.99
  • Leading competitor: $59.99

Ariat Men's Heritage Roper 10" Western Boots

  • Boot Barn $119.99
  • Leading competitor: $139.99

Rocky Men's Blizzard Stalker Boots

  • Boot Barn $139.99
  • Leading competitor: $119.99
Boot Barn: Shipping Rates & Policies

Boot Barn shipping rates and policies:

  • Boot Barn ships throughout the United States and to numerous international locations
  • Boot Barn ships to APO/FPO addresses
  • Boot Barn does not ship to International PO Boxes

American shipping:

  • Free delivery for orders over $49,99
  • Delivery with the Continental USA range from free to $29.95
  • Delivery to Alaska and Hawaii costs from $14.95 - $49,95
  • Delivery to Puerto Rico and APO/FPO addresses costs $11.95 - $29.95

International shipping:

  • Levi's, hats or exotic leather (e.g. ostrich, snake, crocodile) boots cannot be delivered internationally.
  • International shipping ranges from $28.95 - $139.95 depending on country and order size
  • International customers are responsible for any taxes, duties and/or customs that occur.
Boot Barn: Payment Methods Accepted

Boot Barn accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Boot Bran also accepts money orders; however, money orders need to be sent in with a money order agreement that needs to be requested via email. Boot Barn does not accept PayPal, Google Checkout, Amazon Payments, wire transfers or cheques of any kind. 

Boot Barn: Returns, Refunds & Exchange Policy

Boot Barn return/refund policy:

  • Boot Barn offers a 60 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork, and have tags still attached..
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs

To make a return:

  • Customers should print off a return/exchange form available on the Boot Barn site.
  • The return form should be completely filled out and returned with the merchandise. 
  • The return should be sent back via an insured trackable carrier
Boot Barn: Product images & screenshots
Boot Barn Coupons
Best Available Boot Barn Coupon:
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